Having trouble getting responses to your carefully worded emails? It can’t be you right? You’re one of the internet’s top wordsmiths!
Wrong, it can always be you. Obviously people are permanently swamped at work by perfunctory messages from a long queue of hopefuls chancing their arm. But there are things you can do (or stop doing) that’ll put your emails at the top of the read pile.
Read on to find out which mistakes you don’t want to be making.
1. What’s the subject?
An unclear subject line is the be all and end all of timely email replies. Be a bit woolly on what you want and that tab is getting closed down pronto.
So delete the FW:s cyou’ve lazily left in there, and for the love of god don’t send someone an ‘Introductions’ email. It may be the last thing you do…
2. Let me Google that for you
Irrelevant or unnecessary emails are beyond irritating. If you can find the answer to your question from a three-second internet search then why are you wasting someones else’s time? Here is a handy tool for occasions such as this.
Spelling and punctuation errors are so infuriating that email-readers have been know to pop themselves out of third floor windows at the sight of a ‘Desr Mr Smitj’.
You don’t want that to be your fault do you? No, so check and double check before sending.
4. Wrong number
If you’re sat there wondering why Sally from HR hasn’t replied to your email from three days ago, even though it was marked URGENT (and without any FW:s), then maybe it was because you actually sent the message to Sally from marketing. Easy mistake to make, everyone gets them mixed up at the Christmas party and they do type similarly (Many thanks instead of best). But next time, check first.
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5. We can’t do that!
If your demands are unreasonable, it’s likely the recipient will opt to just ignore you rather than let you know what they think of your arrogant request.
If you think you might be asking a bit much of the person, maybe run the email past a colleague. Two heads are better than one after all!
6. Never presume
Sometimes when we are super keen to get the recipient of an email to respond in the desired way, we can sometimes make presumptuous or even rude statements.
Don’t promise to let them know something they don’t (even though they might) or an opportunity that you’re sure they’ll love when they might not.
Best course of action? Keep editorializing to a minimum and focus on the facts.